Our Privacy Policy
We respect and are committed to protecting your privacy. At West Seattle Natural Energy we take our commitment to your satisfaction and dedication to superior customer service very seriously. We apply this dedication to your privacy and security as well.
West Seattle Natural Energy does not share customer information unless it is necessary to provide you with products or services, or we are legally required to do so. We use the information that we collect to conduct our business and provide you with the best possible products and services.
To better provide you with product information and services, we maintain an email list of our customers who have requested notification of product and service information. If you signed up to receive email notifications and wish to remove yourself from this list, please contact us with your request and your email address will be removed from our list.
If at any time you believe that West Seattle Natural Energy has not adhered to these principles, or if you have questions about this policy, please notify us via email as soon as possible at info@westseattlenaturalenergy.com. We will make all reasonable efforts to promptly correct the problem.
This privacy statement is updated periodically. This policy was last updated on September 29, 2009.
Security
At West Seattle Natural Energy, your security is of the highest importance to us. For that reason, we maintain several safeguards to protect the confidentiality and security of your personal information.
› We do not store your credit card information
For the highest level of security, we do not save your credit card information electronically or otherwise. When you check out using our secure shopping cart, your information is immediately encrypted using SSL (Secure Sockets Layer) and an additional Secure, Encrypted Messaging Protocol" (SCMP) submitted directly to an FDIC approved and backed banking institution. Three additional levels of security are then implemented to best protect your privacy.
As a result of this high standard of security, you must enter your credit card each time you purchase from West Seattle Natural Energy.
› Our website uses Secure Sockets Layer (SSL)
To guard your information, our site and transaction system uses SSL which is designed to encrypt your credit card number, name and address to make the data unreadable to those trying to access it. Note that email is not a secure form of data transmission so please do not provide us with any sensitive payment information via email.
We take the utmost care in guarding your information with appropriate levels of data security, however we cannot guarantee or warrant the security of information transmitted to or from our website, and you do so at your own risk. If you prefer to contact customer service to place your order or to provide feedback, we are happy to assist!